Shipping Policy

What are the shipping charges?
We offer free shipping on every item purchased through our website.

When will my order arrive?
We aim to dispatch all orders within 48 business hours. The estimated delivery time may vary product to product and can be delivered the next 4 day or maximum in 10 business days from the time of placing the order. The estimated delivery can be checked on the product detail page.
Due to high volume of orders during the sale, there might be a delay of 5-7 days in delivery.
We ship item through DHL Express, Fedex, UPS etc.
How do I check the estimated delivery date for any product?
You can check estimated delivery time on the product detail page.

How will I know whether my order is confirmed?
Once the order is successfully placed, you will receive the following notifications via email:-

Email order confirmation
How can I cancel my order?
You can cancel your order by email us at - shop@sanwariyarugs.com. Order cancellation will only be accepted before the shipment has been dispatched.

Once the order is cancelled, the refund shall be initiated and it should reflect in your account within 48 business hours through the original mode of payment.

Custom orders cannot be cancelled once placed.

Is there any hidden cost?

Listed Prices does not inclusive of all duties and taxes.
Return & Refund policy :-

Hassle free Return. Our company goal is to make a Happy Customer.

If for any reason you are not satisfied with your item, you may return your clean, unused products to us within 30 days of delivery.

Color and Description Disclaimer

While placing an order customers are advised keep in mind some minor variation in color. Although extra attention is given to accurately reproduce colors, as seen on the monitor by you, still there may be minor variations in color of the actual product due to the use of Natural Fibers in our Rugs. Variation may also be felt because of different resolutions, monitors, video cards, operating systems, and internet browsers used.

How to process return?

Just send us a message at shop@sanwariyarugs.com with your order no. and details of return. We will review your request and process return / refund accordingly.

Return request must be made within 30 days of delivery of order.

A prepaid shipping label will be provided for return if -

Damaged / Defective items received.

Wrong Item Received.

A full refund will be made if -

Product Not Received.

Product Lost In Transit.

Return at buyer's cost if -

Change of mind

Does not like the product.

Custom orders -

Custom Orders are non-returnable and non-refundable.

How can I process exchange -

Exchange can be requested within 30 Days of Delivery. For exchange write us to shop@sanwariyarugs.com

How can I cancel my order?

You can cancel your order by email us at - shop@sanwariyarugs.com . Order cancellation will only be accepted before the shipment has been dispatched.

Once the order is cancelled, the refund shall be initiated and it should reflect in your account within 48 business hours through the original mode of payment.

Custom orders cannot be cancelled once placed.

For any return / exchange, item should be returned to us in original state at our address -

Sanwariya Rugs

A-4-A, Model Town, Agra Road, Jaipur 302031